Call now! (ID:312295)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A pop-up window will show up. It comprises elaborate info about all the operations that you can perform on the given page. Each popup appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive library of educational videos explaining how to work with our hosting Control Panel. They're made for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you need, have a glance at our extensive Frequently Asked Questions database, which contains questions asked by real customers and provides practical solutions. We periodically update our FAQ database with new entries so as to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions section either, you can get in touch with our great team of customer support engineers available 24-7 and ready to help you with any query. Each support ticket you send will be responded to in less than 60 minutes (the average response time being only 20 minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 312295

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com