A 99.9% Server Uptime
Our shared website hosting platform is based on a secure, high–end hardware architecture and a strongly tweaked Linux distro. Thus, irrespective of what your website is, or how many visitors you’ve got, or even in case there is a denial–of–service attack, our servers will remain up and your websites will stay online.
Our Linux shared website hosting packages plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee stays the same.
A 99.9% Network Uptime
Aside from our cloud hosting system, we’ve also built our own internal network in each one of our datacenters. Everything is based on first–rate hardware components fabricated by Juniper. Besides, on every router, we have installed a firewall with an elaborate set of rules to successfully sift all shady requests.
In this way, in each of our datacenter facilities – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are unhappy with our services, or if you think that they are inadequate, or if you decide that you should have a Linux VPS hosting rather than a cloud hosting package – you will receive a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to have full control of your domains even if you close your account with us.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to get a reply, you’re aware of how exasperating this can be, especially when your website is at stake. This is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be here and they will answer you in under sixty minutes. And the best thing is that their average support ticket response time is well under 20 minutes!