A lot of individuals who start using their 1st hosting account, or switch companies, typically have enquiries with regard to how certain things are executed or experience complications when setting up various things, including emails, site settings, and so on. That’s the reason why, a lot of companies have prepared documentation with common questions and issues in order to help their clients get info quickly and easily. As a result, the client support staff representatives can dedicate more time to actual issues that some customers may be experiencing, since the solution for the smaller things will already be available online and customers will be able to easily tackle them without touching base with the customer support staff. Having in-depth documentation is rather important, particularly for new users without any experience at all, as the web hosting service involves an immense amount of functions and many individuals can get perplexed about what to do. A good knowledge base can both help you complete the procedures that you need and find out how the hosting service works as a whole.

Extensive Online Documentation in Shared Website Hosting

Our shared website hosting packages include an elaborate knowledge base where you can find info about all the issues that you might possibly chance upon and their resolutions. You can get to know how to create and manage a mailing list, how to use an .htaccess config file, or how to continue in case the settings of your email client are accurate, but still you’re unable to send email messages, for example. We have tried our very best to be as comprehensive as possible and to encompass all the available options in order to save you time and to give you different solutions for each and every problem. The knowledge base includes educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific features and functions in each Control Panel section, whereas if you’d like to browse through the full article collection, you can go to the dedicated Help section.