Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering high quality support promptly is our main priority, so we back up each Linux shared website hosting packages plan with a 1–hour ticket response warranty. As soon as you post a ticket or post a message, our client support staff will try all they could do to offer the most adequate solution to your problem and to offer you help and advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any question you may have connected with our services. We’ve consultants working on a regular basis to generate support anytime required. You can utilize the ticket system or post an e–mail at any moment, or pick up the telephone or make use of the online chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • WebToid has built–in a detailed know–how base into the Control Panel which enables you to obtain useful step by step directions any time. Each section of the Control Panel possesses its own contextual help area featuring a selection of how–to content articles. We have also made educational videos to provide you with a greater visual representation of the way in which to accomplish any presented job.