Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Reply Guarantee

  • Our group of technicians will try their best to reply to your assistance demands in about 1 hour. If, however, the issue you have stumbled upon calls for assistance from our Administrators’ =Department,= we’ll forward the ticket to the person on duty and will write a comment to let you know.

  • Top quality support service

  • Qualified Customer Help Service

  • We give you 24/7 client support through a ultra–fast ticketing system incorporated into your Control Panel. You could email us anytime about any of the software applications that come pre–installed on your virtual server, this includes the desired Linux OS, the server management panel and our in–house produced Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Hosting Control Panel that is included free–of–charge with the virtual server, you will discover an insightful Help section, that features all you should learn about taking care of your internet sites and programs. We have included a range of how to reports and video courses that show the general site managing tasks in an easy to comprehend manner.